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  • 标准维护服务方案
    千次阅读
    2020-12-31 03:33:31

    标 准 维 护 服 务 方 案

    适用对象

    具有服务器、30台计算机以内的企业,具备比较完善的局域网系统,没有固定的计算机管理人员。

    计算机维护的内容及范围

    计算机单机的软件维护

    - 系统软件(Windows 98、Windows 2000、Windows XP)

    - 应用软件(MS Office等)

    - 其它应用软件的安装调试

    计算机单机的硬件维护

    - 硬件故障的判断

    - 对于在保修期内的硬件设备由我方负责送修

    - 更换硬件(硬件设备的价格由贵方自负)

    - 安装新的硬件设备

    局域网的软硬件维护

    - 服务器网络操作系统维护

    - 网络域用户的管理、权限的设置

    - 服务器文件系统的维护

    - 在服务器上安装新的软硬件设备

    - 优化服务器的性能,使之达到良好的运行状态

    - 局域网布线系统的维护

    电脑病毒的查杀

    数据备份方案的咨询(备份软硬件设备自负)

    免费的电话技术支持

    协助计算机应用方案的制定和实施

    协助电脑软硬件的采购

    重要事件的现场守候

    维护服务的时间

    服务时间:每周一至五,9:00 --- 18:00,非工作时间、节假日费用另计

    服务响应时间:2小时内赶到现场

    维护服务的价格

    维护服务合同一般为一年

    我们的维护服务价格为:

    方式一:________元/月,根据电脑的实际情况定出一个合理的价格

    方式二:200元/小时。可以采用预买的方式,20小时以上9折优惠,40小时以上8折优惠;服务时间不足半小时的按100元收取,超过半小时不足1小时的按一个小时收取。

    方式三:300元/次,每次不论时间长短,但以8个小时工作时间为限

    方式四:_________元/年,每年的维护服务价格包含的月份为13个月,付款方式一般为年付或

    半年付。

    非工作时间、节假日的紧急服务的价格为300元/小时

    其它

    ·我们将建立电脑的档案,包括基本配置情况、配置更改情况、维修记录等内容

    ·每三个月给出一份维护服务的报告,包括维护总结、改进建议等

    ·我们的维护服务一般由固定的工程师提供服务,防止由于工程师的更换带来的不便

    ·如果对我们的工程师的技术水平不满意,我们将随时更换,直到贵方满意为止

    以上的服务价格会随着服务内容和范围的不同有所改变。

    更多相关内容
  • 服务器维保价格标准

    2020-12-22 11:31:01
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  • 服务器维保收费标准

    2020-12-22 11:31:02
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